Shipping Policy

Order Processing Time  
All products are made-to-order. Production typically takes 2–3 weeks depending on the complexity of the design and current order volume.

Orders begin processing within 24 hours after payment confirmation.

Shipping Time  
After production is completed, orders are shipped worldwide.

Estimated delivery times:  
- United States: 5–10 business days  
- Europe: 5–12 business days  
- Other regions: 7–15 business days  

Please note that these are estimated timeframes and not guaranteed.

Shipping Fees  
We offer free worldwide shipping on all orders unless otherwise stated.

Tracking  
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 days for tracking information to update.

Delays  
Shipping times may be affected by factors beyond our control, including:
- Customs processing  
- Carrier delays  
- Weather conditions  
- Peak seasons  

We are not responsible for delays caused by these factors.

Customs & Duties  
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer.

Incorrect Address  
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages  
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue and provide a replacement or appropriate solution.

Contact  
If you have any questions regarding shipping, please contact us at:  
support@petyarty.com