Terms of Service
Overview
This website is operated by PetyArty. Throughout the site, the terms “we”, “us” and “our” refer to PetyArty. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
2. Products & Customization
All products sold on this website are made-to-order based on customer-provided photos and customization details. Each item is unique and may vary slightly in color, texture, and artistic interpretation.
By placing an order, you acknowledge and accept these variations.
We reserve the right to refuse any order that we believe cannot be fulfilled to a reasonable standard based on the materials provided.
3. Customer Responsibility
Customers are responsible for:
- Providing clear and accurate reference images
- Ensuring all customization details are correct before submission
We are not responsible for dissatisfaction caused by low-quality, unclear, or incomplete input materials.
4. Pricing & Payment
All prices are listed in US Dollar and are subject to change without notice.
We reserve the right to refuse or cancel any order in the event of pricing errors, suspected fraud, or payment issues.
Payments are processed securely through third-party payment providers.
5. Order Processing
Production typically begins within 24 hours after order confirmation unless otherwise stated.
Once production has started, orders cannot be canceled or modified.
Estimated production and shipping times are provided for reference only and are not guaranteed.
6. Shipping & Delivery
We ship worldwide. Delivery times may vary depending on location, customs clearance, and carrier performance.
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect shipping information provided by the customer
7. Refunds & Returns
Please refer to our Refund Policy for detailed information.
Due to the personalized nature of our products, returns and refunds are generally not accepted once production has started, except in cases of damage or significant defects.
8. Intellectual Property
All content on this website, including images, designs, text, and artwork, is the property of PetyArty and may not be reproduced or used without permission.
By submitting images to us, you confirm that you have the right to use and share these images.
You grant us a limited, non-exclusive right to use submitted images solely for the purpose of fulfilling your order.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid for the purchased product.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.
11. Contact Information
For any questions regarding these Terms, please contact us at:
support@petyarty.com